Navigating Through the Challenges of New Insurance Technology
Living in 2024, life without technology is quite unimaginable, isn’t it? If individual lives without technology is unimaginable, then think about businesses. Technological innovations are meant to streamline business operations and contribute to efficiency. But why? Several data suggest that the insurance sector is the least digitized industry in the world because of the […]
iNube Unveils AI Quest – Revolutionizing Insurance with Advanced AI Solutions
The world of insurance technology is fast changing; at the forefront of this change is iNube. To this effect, we are proud to present AI Quest, our in-house AI Labs wing at iNube, committed to sole research and triumph of huge artificial intelligence potential in insurance. With more and more insurers looking toward AI for […]
The Growing Importance of API Integrations in Insurance Technology
In today’s fast-paced digital world, the insurance industry is experiencing a significant transformation. With advancements in technology, insurers are continually looking for ways to enhance operational efficiency, improve customer experience, and streamline processes. One of the key drivers of this transformation is API integrations—a game-changer for insurance technology. APIs, or Application Programming Interfaces, allow different […]
Relevance of AI in Transforming Insurance Decision-Making
The insurance industry is undergoing a significant transformation, fueled by advancements in artificial intelligence (AI) and cutting-edge insurance technology. As highlighted in a recent article by McKinsey, AI, coupled with modern insurance technology, is redefining how insurers operate, make decisions, and engage with customers. This blog explores the various ways AI and insurance technology are […]
iNube’s 14 Years of Success and on Forging a Future of Bright Possibilities
Fourteen years ago, we embarked on a journey into the insurance market with a single product and a small but determined team. Our founding directors, driven by decades of experience and a shared vision, set out to transform an industry they knew so well. In those early years, our small team worked tirelessly to educate […]
Transforming India’s P&C Insurance Sector with Insurance Technology
In India, the Property and Casualty (P&C) insurance industry is evolving rapidly, with a growing focus on enhancing customer satisfaction and retention. One of the critical aspects of this evolution is the claims process, which is a decisive factor in whether a customer chooses to renew their policy with the same insurer. A study by […]
Low/No-Code Insurance Tech: A Game-Changer for medium-sized insurers.
Today, India’s medium-sized insurers face a different challenge with the rapid change in the insurance industry, including the need to enhance operational efficiency, adopt innovation, and deliver satisfying customer experiences to compete with the larger competitors in the market. “Insurance for All by 2047” vision, on top of this challenge, is forcing a need to […]
The Evolution of Insurance Technology Throughout the Years
Insurance Technology is not a new topic for veteran insurers in the market. And even if you are an up-and-coming insurer, you would’ve come across it too. With the development of technology over the recent years, digital transformation has been prominent, but have you ever considered the size of the impact of this digital transformation […]
Streamlining Workflows for Operational Integrity in the Crop Insurance Sector
BACKGROUND The client recently ventured into the agricultural insurance sector. With a focus on supporting farmers, their offerings were designed to provide financial protection against unpredictable weather conditions affecting crops. But the path for their approach was paved with challenges. These issues led to delays in policy issuance and claims processing, ultimately affecting their ability […]
Automating Crop Insurance System for Efficient & Effective Processing
CLIENT BACKGROUND The client is one of the key players of general insurance in India, known for their comprehensive range of insurance products and customer-centric services. They offer various insurance solutions including health, motor, home, and travel insurance. Recognizing the unique challenges faced in the agricultural sector, they also provide specialized crop insurance under the […]
Streamlining Data & Integrating Operations to Transform Traditional Crop Insurance System
CLIENT BACKGROUND The client is a renowned General Insurance provider recognized for their excellence in offering various insurance products, including motor, health, travel, home, and personal accident insurance. One of their core areas of focus is the agricultural insurance sector. Given the importance of this niche, which involves handling complex data from multiple sources, CHALLENGES […]
The Power and Promise of Insurance Technology
Insurance technology has been normalized among the leading insurers across the globe today. With most insurers, especially the ones in India, picking up insurance technology and adopting it with their traditional system, there has been a great increase in innovation for them. If we take a step back, to the years when Insurers were booming […]
Unified Claims Management with iNube’s Motor Claims System
Motor Insurance Process in Oman The motor insurance industry in Oman is evolving rapidly, driven by the need to enhance efficiency and customer satisfaction amidst increasing competition. Traditional processes that once governed claims management are now being replaced by advanced technology solutions that aim to streamline operations from policy issuance to claims processing. However, challenges […]
Driving Innovation in Vehicle Inspection with Intelligent Insurance Technology
Incorporating intelligent insurance technology into vehicle inspections is necessary in today’s environment. Why, you ask? That’s because, with the highly competitive market and the demand to cater equally to customer satisfaction, insurance companies need to be able to get accurate assessments, which helps keep customer trust & insurer credibility strong. Advanced insurance technology helps by […]
Crop Insurance Landscape in India
The agricultural landscape of India has seen exponential growth and support recently, especially from the Government. Yet, the insurers face growing challenges in managing the crop insurance processes. That’s where the need for an efficient Crop Insurance System comes in. It should stand out as a game-changing insurance technology for insurers focused on Crop Insurance, […]
Are Insurers Harnessing the Full Potential of Insurance Tech Innovation?
It is not new and surprising news that insurance technology has been the focal point of many insurers today, especially insurers who are embracing innovative insurance technologies for digital transformation. This instance can be weighed in more with the rise in global risks such as cybercrime, unprecedented climate changes, economic changes, and many other instances. […]
Bima Sugam: Simplifying Insurance for Everyone
If you’ve been in the insurance spear in recent years, then there’s a high possibility that you would have heard the term “Bima Sugam”. Since its announcement, it has been part of the casual talks and strategic discussions between those in the insurance industry. Need a refresher? Bima Sugam was first announced by the Insurance […]
Slashing Customer Churn with Intelligent Vehicle Inspection Solutions
The motor insurance sector is increasingly acknowledging the critical need for advanced technology solutions to stay competitive and efficient. With the rapid digital transformation of traditional processes, insurance technology is becoming essential in optimizing end-to-end operations, from policy issuance to claims management. This case study illustrates significant advancements in technological adoption, focusing on innovations in […]
The Impact of API Integrations on Modern Insurance Platforms
Insurance Business processes are evolving rapidly with technological advancements such as insurance technology, and while the insurance industry has traditionally lagged, it’s now experiencing this digital transformation. APIs (Application Programming Interfaces), a huge part of insurance technology, are at the forefront of this change, promising to make insurance processes more efficient and convenient for end-customers, […]
Common Pitfalls in Legacy Insurance System and How to Avoid Them
Imagine running your business on a relic from the past. While it might have once been crucial and still plays an important role today, your legacy system no longer needs to be the outdated mechanism slowing you down. The reliance on legacy systems presents numerous challenges for insurance companies. As technology evolves, these systems become […]
Intelligent Vehicle Inspections in Kenya: The Need for a Vanguard Approach
In Kenya’s dynamic motor insurance market, traditional Vehicle Inspection methods are falling short in combating fraud and inefficiencies. This whitepaper delves into the intricate challenges faced by insurers, highlighting the critical need for advanced, tech-driven solutions. By adopting intelligent Vehicle Inspection technologies, companies can streamline operations, enhance productivity, and significantly reduce fraudulent claims. This shift […]
5 Reasons Why You Should Get an Efficient Policy Management Software for Your Company
Imagine trying to hit a bullseye on a dartboard while balancing on a tightrope. That’s exactly what managing insurance policies without the right software can feel like. The necessary accuracy and performance in this field are compromised without an efficient policy management system. Policy management software has become a vital tool for companies striving to […]
Emerging risks in insurance globally and tech that mitigate them
Risk is part of the larger game in every field, especially when it comes to the Global insurance landscape. It takes the right policy management tools to mitigate risks effectively. However, finding the right tool is just as important as identifying the primary risk factors your organization faces. Some of the common risks faced by the insurance […]
The Challenging Waters of the Global Insurance Market
Amidst consistent external changes, the insurers are facing critical challenges to adapt and survive the competitive environment. Some of the critical challenges they face are: Regulatory changes These are the updates mandated by governmental or regulatory bodies. These revisions reshape how insurance companies conduct operations and interact with customers. For instance, they may dictate stricter […]
Redefining Policy Management System with Smart Automation
Challenges faced by the industry The inability to capitalize on emerging market opportunities can lead to significant lost opportunities. This is often due to sticking with outdated legacy systems, making it a challenge to meet modern demands. Customers today expect quick, personalized, and seamless interactions, but legacy systems cannot keep pace, resulting in longer response […]
Tackling Policy Management Challenges with Modular Solutions.
The Insurance Value Chain is a complex system that encompasses everything from policy creation to claims processing. This intricate network includes multiple stages: product development, underwriting, policy administration, policy processing, and claims management. Each phase is crucial for delivering value to both insurers and policyholders. Leveraging advanced insurance technology can streamline these processes, making them […]
10 Key Changes You Should Know Before Buying Health Insurance in 2024
The Insurance Regulatory and Development Authority of India (IRDAI) has recently implemented significant changes in the health insurance sector, aiming to enhance policyholder empowerment and streamline various processes. Leveraging advancements in insurance technology and collaboration with insurance technology providers, these updates are set to revolutionize the industry. Here’s a detailed look at the top 10 […]
Enhancing Insurance with Intelligent Technology
Current Insurance Landscape Intelligent Insurance Revolution The insurance industry has long been characterized by its reliance on traditional, paper-based methods. These legacy systems have been the backbone of insurance operations for decades. However, as customer expectations evolve and the demand for efficiency grows, the need for a transformative approach becomes evident. The current landscape is […]
Empowering Insurers with Cutting-Edge Tech
Legacy Methods in Insurance Operations Many insurance organizations today continue to rely on legacy methods for their insurance operations. While those methods have served the industry well in the past, the rapidly changing landscape of technology and customer expectations has made it clear that sticking to legacy systems is no longer viable. Impacts of Using […]
Pioneering Digital Insurance Solutions
The insurance industry is experiencing a paradigm shift driven by the advent of insurance technology. This digital revolution is transforming how insurers operate, enhancing operational efficiency, improving customer experiences, and streamlining claims processing. As a leading insurance technology provider, iNube Solutions is at the forefront of this transformation, empowering insurance companies to navigate the complexities […]
Unlocking Scalability while ensuring Stability: How iNube streamlined Policy management for India’s largest Life Insurer
In an increasingly digital world, the life insurance sector in India still faces numerous challenges, particularly in streamlining the policy management processes. Traditional methods relying on manual work at all stages result in inefficiencies and delays, impeding smooth operations and customer satisfaction. This case study explores how iNube’s innovative digital solutions – Virtual Office and […]
Insurance Technology for Every Part of the Globe
Insurance technology is the talk of the town today. It’s the key to walk the winning path in the global competition. However, many don’t realise that staying ahead of the curve isn’t just about adopting familiar technologies—it’s about embracing innovation that truly transforms. When new technology is adopted, there is a high probability of disrupting […]
Digitize Inspection Process to Step over Deep Water Permanently: Shorter TAT & Extended Growth
Insurance companies face challenges with delayed settlement of claims, leading to significant financial penalties, as evidenced by recent cases involving prominent players. These delays can erode customer trust and result in financial strain due to prolonged claim processing times and potential legal repercussions. Digitalizing the insurance process, particularly the inspection system, can substantially decrease turnaround […]
The Pathway to the Frontlines of Insurance Market
In today’s rapidly evolving financial landscape, insurance companies must navigate digital transformation challenges to remain competitive. As a leading insurance technology provider, iNube Solutions is dedicated to empowering these companies to confidently stride to the forefront of the insurance market. Insurance technology is revolutionizing the industry by enhancing operational efficiency, improving customer experiences, and streamlining […]
IRDAI set to shift the Insurance Paradigm: Grand steps towards ‘Insurance for All’ 2047
Initiatives that will change the Insurance landscape Recently, the Insurance Regulatory and Development Authority of India (IRDAI) and the National Health Authority (NHA) introduced several initiatives to streamline the health Insurance sector. Through strategic initiatives, IRDAI aims to revolutionize the Insurance landscape, enhancing accessibility, innovation, and customer-centricity. The key Initiatives by IRDAI & NHA simplify […]
Introducing a new-age insurance tech in The U.S.
Navigating the complex and ever-changing regulatory landscape of the insurance field in the U.S. can be daunting. Thus, the need for insurance technology that seamlessly adapts to evolving requirements is crucial, yet it is hard to find such versatile and adaptable insurance technology these days, as insurance technology providers are often fixated on their legacy […]
Tech-Driven Insurance: Solutions for Tomorrow’s Risks
The insurance industry is undergoing a big change thanks to new tech tools. These tools help solve old problems and make things smoother. Companies use things like data analytics, AI, blockchain and machine learning to do this. They can now streamline processes, figure out risks better, and offer insurance that fits each person. One big […]
Tech Up Your Insurance: The Insurtech Advantage
In India, things are changing in the insurance world. More and more companies are realizing they are due to use new technology to keep up with the times. This change is called Insurtech. It’s about using new technologies to make insurance better. Think about it: Today, almost everybody uses the internet and smartphones. They want […]
Embracing Digital Transformation: Key Steps for Insurance Companies in Africa
Before jumping into digital stuff, African insurance companies need to know their local scene well. Each country’s insurance market is different, so they must adapt smartly. First Step: Getting Technology into Insurance Insurtech is using technology to change insurance. It can make things smoother, like using smart computers to decide who gets insurance quickly. It […]
Breaking Barriers: How Insurance Technology is Increasing Access to Insurance in Africa
In a continent where old-fashioned obstacles have kept many from getting insurance. Insurance Technology is a new era of accessibility and empowerment. Africa, with its diverse landscapes and vibrant communities, has historically faced challenges in obtaining insurance coverage due to factors such as distance from insurance offices limited awareness about available options, and the high […]
Harnessing the Power of Insurtech: Insurance Management with iNube
With the convergence of insurance and technology, traditional processes are being reshaped, and new opportunities are emerging. Among the vanguards of this revolution is iNube, offering cutting-edge software solutions that redefine insurance management, streamline processes, and fortify data security. The Rise of Insurtech: A Paradigm Shift in Insurance Management The emergence of Insurtech has ushered […]
From Tradition to Tech: The New Face of Insurance
As technology reshapes the insurance landscape, traditional players face increasing pressure to adapt, or risk being left behind. The emergence of Insurtech startups and the rapid adoption of digital solutions have accelerated this transformation in a new era of innovation and opportunity. In addition to digitizing core processes such as policy management and claims processing, […]
Digital Onboarding of Customers in the Life Insurance Sector: A Solution
In recent years, the life insurance sector has witnessed a significant transformation, with technology playing a pivotal role in reshaping the industry. One of the most impactful changes has been the shift towards digital onboarding of customers. This transition is driven by the need to streamline processes, enhance customer experiences, and stay competitive in a […]
Transforming Vehicle Inspection: Streamlining the Automotive Insurance Landscape
This whitepaper delves into the necessity of a revolutionary solution that harnesses technology to redefine the process of vehicle inspection within the insurance industry. Through an assessment of the constraints associated with current methods and the introduction of a groundbreaking approach, this document seeks to emphasize the critical requirement for modernization. By scrutinizing the obstacles […]
Break-in Period in Vehicle Insurance
Your vehicle is not just a mode of transportation; it’s an essential part of your life. So, it is extremely important to know what break-in periods are and why to avoid that from happening. Understanding Vehicle Break-In Insurance Break-in period is the time gap between the last date for renewal of car insurance and […]
Streamlining the Insurance Claims : A Guide
In the complex world of insurance, efficient claims processing is essential for customer satisfaction, cost savings, and maintaining a competitive edge. Streamlining the insurance claims lifecycle involves optimizing processes, leveraging technology, and fostering collaboration across departments. In this guide, we will explore actionable steps to enhance the efficiency of your insurance claims lifecycle. Embrace […]
Unveiling MACH Architecture: Empowering the Future of Digital Solutions
In this rapidly evolving digital landscape, businesses are constantly seeking innovative ways to deliver seamless, scalable, and flexible digital experiences. Enter the MACH architecture – a groundbreaking approach that revolutionizes how applications are designed, developed, and deployed. In this comprehensive blog, we’ll dive deep into the world of MACH, exploring its core principles and how […]
5 Effective Ways to Improve Claims Processing
In the dynamic world of insurance and healthcare, claims processing plays a vital role in ensuring smooth interactions between providers, insurers, and policyholders. Efficient claims processing not only benefits customers but also enhances the overall operational efficiency of organizations. Let’s explore five effective ways to improve claims processing, leading to faster turnaround times, reduced errors, […]
What Is Policy Management System: Why Your Business Needs It
In this rapidly evolving insurance business landscape, staying compliant with industry regulations and internal policies is vital for every organization’s success. The increasing complexity of insurance policies, from HR guidelines to safety protocols and data security measures, demands an efficient and streamlined approach to policy management. Enter the Policy Management System (PMS) – a supreme […]
How Legacy Systems are Holding Back Insurers?
A great number of insurers are operating on antiquated legacy systems characterized by outdated technology stacks and neglected architecture. While a few national insurance companies have adopted the direct-to-consumer approach, a significant portion of insurers either haven’t initiated the modernization process or face uncertainty regarding the initial steps. As time goes by, they encounter increasing […]
5 Ways in which InsurTech Creates Cost Saving Opportunity
Insurtech is pivotal due to its potential to enhance customer experiences, drive cost savings, improve risk assessment, combat fraud, foster innovation, expand market access, and facilitate industry collaboration. By leveraging technology, insurtech provides convenient digital platforms and personalized services, reducing administrative costs, streamlining operations, and optimizing pricing models. It has the capacity to harnesses advanced […]
The Role of APIs in the Digitalization of Insurance Companies
The Insurance sector is truly dynamic, and thus the insurance companies are on a constant mission to untangle legacy systems. In order to go “beyond”, there is a necessity for a digitalization of the industry to maintain its pace with the changing customer expectations. Along with that it is important to keep in mind that […]
What is NO-Code Insurance Software
It is safe to say that tech advancements have been a boon to the Insurance industry. However, an over-dependency on digitalization can create backlogs. Excessive reliance on technology might sometimes reduce flexibility, especially when there is a lack digital assets. No-code insurance platform allows software companies and non-technical companies to create apps and automate workflow […]
How is Cloud Technology Transforming Insurance Industry
The surge in digital transformation, digital interactions, digital tools, has made technology an all important element in this competitive world of insurers. Cloud, in that context, has come to the fore as a leading constituent in the insurance industry. It is THE opportunity for leading insurers who want to serve their customers faster, better and […]
Trends in Insurance Claims Management: Know Everything About It.
Insurance claim management is the procedure in which an insurance carrier takes the responsibility to ensure they are paying claims in accordance with rules and regulations. They make sure to resolve disputed claims quickly and make the payments swift. Insurance claims management solutions therefore help manage claims process more efficiently. These solutions automate various aspects […]
How Insurtech helping the Insurance companies?
Insurtech refers to technological advancements created and implemented in the existing insurance industry. It helps in a different kind of formation, distribution, administering insurance businesses and cater to insurance companies. With the changing demands from customers, the insurtech market ventures into the disruptive and innovative distribution and creation of technology. 5 Ways in which […]
InsurTech & its Contribution towards Insurance Companies
The InsurTech industry is postulated on the sole belief that the insurance industry is all ready for upheaval. it is exploring different routes in this dynamic market and creating waves. The new companies have come up with new and customized policies and offerings, digitalized assistance, and internet enabled devices in the insurtech industry. Insurtech works […]
Benefits of Health Insurance
Health insurance is a type of insurance that cover medical expenses which occurs during illness. These expenses might include hospitalization costs, consultation fees, operational costs, and medicines. With a rapid growth in costs of healthcare sector, expensive treatments are inevitable. Therefore, it is always a good idea to purchase a health insurance to attenuate these […]
Challenges in the Insurance Broking Industry
“If you are not taking care of your customer, your competitor will” — Bob Hooey The insurance industry is ever flourishing. In this dynamic sector, constant change is an unwavering part of the same. With huge technological advancements leading to workflow inefficiency for businesses who cannot grasp the concept, changing customer expectations, uncertainty in the market […]
How to become an Insurance Broker
The term “Insurance” holds great value in this fueled economy. To simply put it out there, Insurance is a legal agreement which is created between two parties – the insurance company (insurer) and an individual (insured). This legal contract declares that an individual or a company receives financial protection or reimbursement of damages from the […]
Digital Insurance: Simplifying the Value Chain
The InsurTech have constantly been evolving towards digital insurance platform to becoming a steadfast place. However, the COVID-19 pandemic, as tricky as it was to get through, accelerated the change and renewed many industries. The insurance industry is one of the industries which was swept by changes and transformed itself digitally. New landscape forced the […]
A Hyper-Personalization in the Insurance Industry
Personalization is important for insurance companies to improve their customer service, retain existing customers and acquire new ones. In the modern world, the extent of personalization is reaching new levels leading to hyper-personalization products and services. It is true for all industries and the insurance industry is no exception. In the current market scenario, customers […]
Adapting to the Post-Pandemic World for Insurance Brokers
With the vaccination drives around across the globe, the world is nearly at the end of the pandemic. During the pandemic, however, it seemed very difficult for all industries to cope. The insurance brokers industry was also in an unpredictable landscape. However, with recent developments, the insurance industry is expected to recover faster than […]
The Embedded Insurance Transforming Insurance Industry
Lately, embedded insurance has become the industry buzzword. More than mere jargon, the concept is changing the dynamics of the insurance landscape around the world. In the financial market in general, there is a high demand for embedded finance and the insurance industry has also caught up. Insurtech companies are increasingly tuning into embedded insurance […]
Bancassurance – Ways to Win & Retain Customers
Bancassurance has allowed banks to expand their portfolio in addition to enabling insurance companies to increase their reach. Today, customers too prefer a consolidation and delivery of all financial services at their fingertips. Banks that place the highest priority on customer service and satisfaction have a competitive edge. So, it’s no surprise that many banks […]
How Will a Good Insurance Broker Software Set You Apart?
Today’s digital innovations have significantly changed the Indian insurance landscape, this has not left behind the insurance broker market. The drastic changes due to digitalization have changed how brokers interact with insurance companies and their customers. The market is particularly driven by the integration of IT Solutions and Analytics. As the role of insurance brokers […]
How SaaS transforming the Insurance Companies best?
SaaS technology has penetrated nearly all industries, across all strata of businesses. The SaaS industry has increased in size by around 500% over the past seven years. So, what is the role of SaaS in the insurance companies? Firstly, it enables insurance companies and intermediaries around the world to improve productivity and reduce cost of […]
Embedded Insurance – A Quick Guide to Understand
In the insurance industry today, embedded insurance is a new buzzword. It is one of the most important innovations bringing about growth and transformation in insurance distribution. The embedded technology is expected to grow steadily over the forecast period, recording a CAGR of 20.7% during 2022-2029. Meanwhile, embedded insurance is part of a broader movement called […]
How to Achieve Best Health Insurance Claims Experience?
The GCC health insurance market size reached US$ 7.2 Billion in 2021. In future, the market is expected to reach 11.1 billion USD by 2027, exhibiting a CAGR of 7.5% during 2022-2027. Given this growth rate, the degree of competition is only set to increase, and customer experience is becoming a key competitive differentiator. Nearly 60% of insurance […]
Should You Build or Buy Insurance Software?
In today’s rapidly growing insurance industry, an insurer will need to update to a flexible, scalable, and highly innovative digital system. While exploring new technology solutions, insurers always face one fundamental question. Is it better to buy an insurance software system or build a new one from scratch? This question applies to many types of […]
Simplifying Insurance Distribution: How to Reshape it?
The insurance industry is hundreds of years old. Ever since its inception it has been a complex yet steadily evolving industry. The field has come a long way in terms of technological advancements in the past few years. This progress has transformed the way insurance distribution in bidirectional. Presently, numerous advancements within Insurtech are reshaping […]
digital Insurance Distribution in Africa: Key Strategies
One of the key constraints when it comes to efficient insurance distribution in Africa is low digitalization. Typically, most insurers use manual processes for onboarding, engaging, and selling insurance to customers. Additionally, the use of legacy systems can result in a significantly high cost of delivery. About 45% of insurers and 44% of brokers stated […]
Top 4 Digital Insurance Industry Trends in 2023
In the past few years, implementing advanced technology has become an integral part of the insurance industry. Today, a customer can buy a preferred policy with only a few clicks on their mobile phones and paper insurance cards are becoming a thing of the past. The digital insurance industry trends are poised to become more advanced […]
How does Microservice Architecture Help Insurers?
Insurance carriers across the globe have started looking into the ways to adopt digital transformation. One way to look at digitalization of the microservice architecture space is through the structure that the domain runs on. Now, one way to look at the architecture that an insurance carrier wants to be built upon to meet […]
Best Way Insurers Benefit from Omnichannel Experience
Today, Omnichannel experience is no longer a tech word. It has become a reality of many industries that are catering to the instant gratification seeking millennial customers. The need for omnichannel in insurance is no different. A key finding of a Capgemini ‘World Insurance Report 2020’the digital divide between older populations and millennials is narrowing. […]
Launching a New Insurance Product? Know the Challenges
We are living in a time where exceptional customer experience become a mode of survival for different industries. Especially in the insurance industry while launching new insurance product. With businesses like Netflix and Amazon raising the consumer experience bar by providing services. Altogether that promise speed, convenience, and personalization, customers have started expecting the same […]
Digitalized health claims process: Medical TPA in Oman
The Challenge Our client, a well-established Medical TPA, was seeking to obtain approval for the TPA license provided by the CMA (Capital Market Authority, Oman). Concurrently the quality of infrastructure used to process of health claims was one of the key considerations to attain the TPA license. Basically, our platform was leveraged to complete the […]
Ways Insurance Company Can Improve Claim Processing
In the low touch relationship that insurance companies and their customers continue to operate in claim processing. This hands-down one of the most important interactions. So, when the insurance company takes 1-2 business weeks – extend to 28 days or comes down to 5 business days. To process a claim, both the stakeholders suffer. Insurance […]
4 ways automation impacts insurance operations
The insurance domain has been slow to adopt to new innovations given the regulations to conduct the business on set principles, complexity of the insurance contracts and significant prevalence of ‘push’ rather than ‘pull’ in sales. The industry, however, is slowly opening itself to digitization and automation due to uber personal nature of customer interactions […]
Vietnam’s Digitized Group Health Insurance
The Challenge Significantly, our client is one of the largest Insurance companies in Vietnam. They offer a variety of insurance products to personal customers and corporate customers. They managed entire process of Group Health Insurance manually and were seeking to digitize the flows and improve process efficiencies. The Solution In order to address the customer’s […]
InsurTech: Easy Insurance Process in Emerging Market
The insurers operating in developed nations are facing some serious challenges. The market is not growing any further, the insurance products have become stagnated, and the cost of customer satisfaction is rising. Meanwhile, these limitations have started pushing the InsurTech towards emerging markets. While the insurers in developing regions have been concentrating on risk management […]
Process automation for Re-Engineer Health Claims
According to a government report Health insurance witnessed 13.3% growth in GDP in FY21. An increase in the limit of Foreign Direct Investment (FDI) to 74% in Indian insurance companies has been seen. This is expected to bring in more capital into the sector, aiding greater insurance penetration in India with the help of insurance […]
Automated underwriting Insurance: Future of Underwriters
Having realized the need for efficiency and evolving customer expectations, most insurers have been moving steadily towards greater digitization. Automated underwriting insurance solutions with their potential to drive health of a business. It has also have become a key focus area for businesses transforming their IT infrastructure. Underwriting has always relied on human expertise. But […]
Insurance technologies transforming the industry trends
The current pandemic has been providing lessons that can help reshape the future of insurance. Consumers are re-evaluating how they manage their own risks and as a result, many carriers are competing on pricing. Providing competitive price to customer while keeping cost of operations under check. This has emerged as a struggle that many face […]
Reduced claim processing times for leading health insurer
The Challenge The customer was experiencing a growth phase and was looking to modernize and scale up their IT systems to cope with increased load. Above all iNube introduced several cutting-edge capabilities including workflow enabled claim processing based on financial limits, digitized provider management & Schedule of Charges (SOC), TAT configuration, Case management etc. to […]
Intermediaries Platform for Multi-Channel Distribution
The Challenge The customer had a multi-channel distribution model encompassing Bancassurance, Agency, Broking and Retail Direct Channels. The customer was in need of a unified and robust platform to manage all intermediaries for the insurance policy issuance, underwriting, claims processing and digitally enable them. The Solution – Unified Platform for Intermediaries iNube bundled two products […]
General Insurance Company: Digital Claim Assessment
The Challenge Headquartered in Chennai, the customer is a prominent player in General Insurance company in South India. Current process of obtaining repair estimations for Motor Claims Damage Assessment was manual, time-consuming and prone to re-work. As part of their effort to optimize the motor claims process, customer was seeking a digital insurance solution to […]
Custom-Built Apps for Insurance Quote & Proposals
The Challenge A large Indian insurance company intended to implement a mobile application for insurance intermediaries on the move. The mobile app was to be used in conjunction with the Intermediary Portal with the insurance quote and proposals generated being synced with each other. Firstly, the lack of transparency in the industry is one of […]
Agri Insurance Automation for General Insurance Company
The Challenge Customer is an award-winning general insurance company offering Agriculture Insurance. The business processes in the Agri insurance space are largely manual and time consuming. It involves processing data from multiple sources – Banks, Government portal etc. There was a need for a comprehensive technology enabled solution to streamline the business processes and drive […]
Insurance inspection: Mobile App for vehicle inspections
The Challenge The customer was seeking to address the disjointed sales experience when completing vehicle insurance inspection in break-in scenario. Customer wanted to enable the agents and end customers alike in seamlessly incorporate vehicle inspections as part of the sales journey. The Solution- Insurance Inspection Apps iNube leveraged its flagship RMAD platform – AppsLive which […]
Motor Insurance: Reduced Claims Fraud with Live Stream
The Challenge Headquartered in Delhi and with a PAN India presence, the customer is a prominent player in Motor Insurance industry. The customer was looking to plug the fraudulent activity that took place during the motor claims process and was looking for an innovative digital insurance solution to address the same. The Solution- Motor Insurance […]
General Insurance: Reduced Investigation Time for Claims
The Challenge A Prominent General insurance firms in India was seeking to implement a Mobile App to enable investigation of claims emanating from Mass / State sponsored Health Insurance schemes. Basically, the customer had engaged multiple third-party agencies all over the country to carryout investigation. Moreover, managing huge volumes of investigations across multiple investigation agencies […]
Mobile App for Enhance insurance Customer Engagement
The Challenge A leading insurance player wanted to enhance their existing mobile app with a customer-centric insurance mobile app. To provide end users easy access to their product portfolio. i.e. car or two-wheeler, travel, health & home insurance policies. They were in need of a one stop shop solution that would be able to handle […]
Insurance Policy Administration with Integrated Ecosystem
The Challenge The customer had multiple products across LOBs which were handled in disjoint systems. Staggered technical landscape led to delays in addressing dynamic customer needs and increased time to market for new products. They were in need of a single insurance policy administration system that could be easily accessed by both internal employees and […]
Insurance Solution for Robust Distribution network Portal
The Challenge The customer had an extensive partner network of more than 50,000 people in over 800 offices worldwide. The customer was seeking to develop an insurance solution to manage its distribution network efficiently. Policy issuance was offline and manual. The end customers had to manually fill out forms that was time consuming. These challenges […]
Digital Insurance: An Optimized Broker Portal
The Challenge The customer offers a range of insurance products, for both retail and corporate clients, from leading digital insurance companies. Traditional business model was manual that included negotiating deals from insurance companies and offering to customers. The customer was seeking for a digital insurance broker portal system to manage all their processes online right […]
Insurance Claims Management for Health Claim Leakages
The Challenge The customer had legacy IT infrastructure with multiple system integrations. Lack of validations during insurance claims processing led to claims leakage. Manual processing of claims consumed more time. The customer was heavily dependent on TPAs for claims processing. health insurer was seeking a system which could give them more control over the TPA […]
Agri Insurance Policy & Claims: A Digital Solution
The Challenge The customer used to handle complications of agri insurance manually. Significantly, validation of farmer data, calculation of premium and sum insured was being done manually by the customer. Meanwhile the process was time consuming and involved huge human resource. There was a need for a technology enabled solution – An Agri Insurance Platform, […]
Emerging Technology for Agri insurance to Reduce TAT
The Challenge The customer had recently forayed into Agri Insurance business with products providing financial protection against vagaries of weather on crops sown by farmers. Because fragmented processes leading to delays was a major hurdle that led to inefficiencies in conducting business. Also, this gave rise to the need of implementing smart agricultural insurance with […]
Low code platform for Leading Insurer
The Challenge Due to acquisitions and working with multiple vendors, the customer had ended up running multiple disjointed systems and expecting a low code platform for built one stop solution. Significant Impact of this was fragmented information and operational silos. Users were being provided with inconsistent, or even contradicting, information that hindered the accuracy and […]
Business Rule Engine for Leading Health Insurance TPA
The Challenge In general, the client of a leading third-party administrator (TPA), formed by the joint venture of major public sector general insurance providers in India. Above all they are looking forward a set of functionalities to handle the control and manage the health insurance claims even more effectively with the technology tools such as […]
Policy Renewal On-Field Inspection for Motor Insurance
The Challenge In general, the customer is a leading private sector general insurance company producing a range of assurance schemes for individuals and corporate. Moreover, the customer was looking for a digital insurance solution to facilitate Motor Break-in Inspection process for lapsed motor insurance policy renewal. The customer was also in need of a Digital […]
Insurance Broker Portal Exclusively for Customer & Agents
The Challenge Customer is a broker, offering variety of insurance products in Motor, Health, Travel, Office and Term Life LOBs. One of the biggest challenges was the manual process of negotiating deals from different insurance companies and then offering it to the customer. This gave rise to a need of an online software for insurance […]
