The Challenge
In general, the customer is a leading private sector general insurance company producing a range of assurance schemes for individuals and corporate. Moreover, the customer was looking for a digital insurance solution to facilitate Motor Break-in Inspection process for lapsed motor insurance policy renewal. The customer was also in need of a Digital Vehicle Inspection App for live streaming to perform vehicle inspection and submit reports in real-time.
The Solution
iNube leveraged its flagship RMAD platform called Evidens which has built in capabilities to create a Vehicle Inspection Mobile App for any on-field activity. Such as optimized Motor Insurance Policy Renewal Process with Live On-Field Inspection and Real Time Reports. An Android Mobile App was custom built to manage this Motor Break-in Inspection. The solution highlights included-
- Dynamic report generation
- Geo-location tagging of the evidence captured
- Captured images, annotate and mark comments
- Captured e-Signature
Value Delivered
- Eliminated manual operations & reduced inspection cycle-time
- Break-in inspection details & evidence captured real-time led to data accuracy and reliability
- Ease to conduct inspections even in offline mode helped the customer to overcome network connectivity issues
- Increased productivity and bandwidth to take a greater number of inspections per day
- Helped in expediting premium decisions after verification of real time report by the operations supervisor through web application
