Ushering Hassle-Free Claims Management in Health Claims with iNube!
Tedious health insurance claims processes during a medical emergency can not only be distressing for the policy holder but also for the TPA companies. In the health insurance sector, the complexities of the insurance claims management cause a significant loophole. Manual processes that go in the claims management right from checking the policy documents to […]
Streamlining Workflows for Operational Integrity in the Crop Insurance Sector
BACKGROUND The client recently ventured into the agricultural insurance sector. With a focus on supporting farmers, their offerings were designed to provide financial protection against unpredictable weather conditions affecting crops. But the path for their approach was paved with challenges. These issues led to delays in policy issuance and claims processing, ultimately affecting their ability […]
Automating Crop Insurance System for Efficient & Effective Processing
CLIENT BACKGROUND The client is one of the key players of general insurance in India, known for their comprehensive range of insurance products and customer-centric services. They offer various insurance solutions including health, motor, home, and travel insurance. Recognizing the unique challenges faced in the agricultural sector, they also provide specialized crop insurance under the […]
Streamlining Data & Integrating Operations to Transform Traditional Crop Insurance System
CLIENT BACKGROUND The client is a renowned General Insurance provider recognized for their excellence in offering various insurance products, including motor, health, travel, home, and personal accident insurance. One of their core areas of focus is the agricultural insurance sector. Given the importance of this niche, which involves handling complex data from multiple sources, CHALLENGES […]
Unified Claims Management with iNube’s Motor Claims System
Motor Insurance Process in Oman The motor insurance industry in Oman is evolving rapidly, driven by the need to enhance efficiency and customer satisfaction amidst increasing competition. Traditional processes that once governed claims management are now being replaced by advanced technology solutions that aim to streamline operations from policy issuance to claims processing. However, challenges […]
Slashing Customer Churn with Intelligent Vehicle Inspection Solutions
The motor insurance sector is increasingly acknowledging the critical need for advanced technology solutions to stay competitive and efficient. With the rapid digital transformation of traditional processes, insurance technology is becoming essential in optimizing end-to-end operations, from policy issuance to claims management. This case study illustrates significant advancements in technological adoption, focusing on innovations in […]
Unlocking Scalability while ensuring Stability: How iNube streamlined Policy management for India’s largest Life Insurer
In an increasingly digital world, the life insurance sector in India still faces numerous challenges, particularly in streamlining the policy management processes. Traditional methods relying on manual work at all stages result in inefficiencies and delays, impeding smooth operations and customer satisfaction. This case study explores how iNube’s innovative digital solutions – Virtual Office and […]
Digitize Inspection Process to Step over Deep Water Permanently: Shorter TAT & Extended Growth
Insurance companies face challenges with delayed settlement of claims, leading to significant financial penalties, as evidenced by recent cases involving prominent players. These delays can erode customer trust and result in financial strain due to prolonged claim processing times and potential legal repercussions. Digitalizing the insurance process, particularly the inspection system, can substantially decrease turnaround […]
Digitalized health claims process: Medical TPA in Oman
The Challenge Our client, a well-established Medical TPA, was seeking to obtain approval for the TPA license provided by the CMA (Capital Market Authority, Oman). Concurrently the quality of infrastructure used to process of health claims was one of the key considerations to attain the TPA license. Basically, our platform was leveraged to complete the […]
Vietnam’s Digitized Group Health Insurance
The Challenge Significantly, our client is one of the largest Insurance companies in Vietnam. They offer a variety of insurance products to personal customers and corporate customers. They managed entire process of Group Health Insurance manually and were seeking to digitize the flows and improve process efficiencies. The Solution In order to address the customer’s […]
Process automation for Re-Engineer Health Claims
According to a government report Health insurance witnessed 13.3% growth in GDP in FY21. An increase in the limit of Foreign Direct Investment (FDI) to 74% in Indian insurance companies has been seen. This is expected to bring in more capital into the sector, aiding greater insurance penetration in India with the help of insurance […]
Reduced claim processing times for leading health insurer
The Challenge The customer was experiencing a growth phase and was looking to modernize and scale up their IT systems to cope with increased load. Above all iNube introduced several cutting-edge capabilities including workflow enabled claim processing based on financial limits, digitized provider management & Schedule of Charges (SOC), TAT configuration, Case management etc. to […]
Intermediaries Platform for Multi-Channel Distribution
The Challenge The customer had a multi-channel distribution model encompassing Bancassurance, Agency, Broking and Retail Direct Channels. The customer was in need of a unified and robust platform to manage all intermediaries for the insurance policy issuance, underwriting, claims processing and digitally enable them. The Solution – Unified Platform for Intermediaries iNube bundled two products […]
General Insurance Company: Digital Claim Assessment
The Challenge Headquartered in Chennai, the customer is a prominent player in General Insurance company in South India. Current process of obtaining repair estimations for Motor Claims Damage Assessment was manual, time-consuming and prone to re-work. As part of their effort to optimize the motor claims process, customer was seeking a digital insurance solution to […]
Custom-Built Apps for Insurance Quote & Proposals
The Challenge A large Indian insurance company intended to implement a mobile application for insurance intermediaries on the move. The mobile app was to be used in conjunction with the Intermediary Portal with the insurance quote and proposals generated being synced with each other. Firstly, the lack of transparency in the industry is one of […]
Agri Insurance Automation for General Insurance Company
The Challenge Customer is an award-winning general insurance company offering Agriculture Insurance. The business processes in the Agri insurance space are largely manual and time consuming. It involves processing data from multiple sources – Banks, Government portal etc. There was a need for a comprehensive technology enabled solution to streamline the business processes and drive […]
Insurance inspection: Mobile App for vehicle inspections
The Challenge The customer was seeking to address the disjointed sales experience when completing vehicle insurance inspection in break-in scenario. Customer wanted to enable the agents and end customers alike in seamlessly incorporate vehicle inspections as part of the sales journey. The Solution- Insurance Inspection Apps iNube leveraged its flagship RMAD platform – AppsLive which […]
Motor Insurance: Reduced Claims Fraud with Live Stream
The Challenge Headquartered in Delhi and with a PAN India presence, the customer is a prominent player in Motor Insurance industry. The customer was looking to plug the fraudulent activity that took place during the motor claims process and was looking for an innovative digital insurance solution to address the same. The Solution- Motor Insurance […]
General Insurance: Reduced Investigation Time for Claims
The Challenge A Prominent General insurance firms in India was seeking to implement a Mobile App to enable investigation of claims emanating from Mass / State sponsored Health Insurance schemes. Basically, the customer had engaged multiple third-party agencies all over the country to carryout investigation. Moreover, managing huge volumes of investigations across multiple investigation agencies […]
Mobile App for Enhance insurance Customer Engagement
The Challenge A leading insurance player wanted to enhance their existing mobile app with a customer-centric insurance mobile app. To provide end users easy access to their product portfolio. i.e. car or two-wheeler, travel, health & home insurance policies. They were in need of a one stop shop solution that would be able to handle […]
Insurance Policy Administration with Integrated Ecosystem
The Challenge The customer had multiple products across LOBs which were handled in disjoint systems. Staggered technical landscape led to delays in addressing dynamic customer needs and increased time to market for new products. They were in need of a single insurance policy administration system that could be easily accessed by both internal employees and […]
Insurance Claims Management for Health Claim Leakages
The Challenge The customer had legacy IT infrastructure with multiple system integrations. Lack of validations during insurance claims processing led to claims leakage. Manual processing of claims consumed more time. The customer was heavily dependent on TPAs for claims processing. health insurer was seeking a system which could give them more control over the TPA […]
Agri Insurance Policy & Claims: A Digital Solution
The Challenge The customer used to handle complications of agri insurance manually. Significantly, validation of farmer data, calculation of premium and sum insured was being done manually by the customer. Meanwhile the process was time consuming and involved huge human resource. There was a need for a technology enabled solution – An Agri Insurance Platform, […]
Emerging Technology for Agri insurance to Reduce TAT
The Challenge The customer had recently forayed into Agri Insurance business with products providing financial protection against vagaries of weather on crops sown by farmers. Because fragmented processes leading to delays was a major hurdle that led to inefficiencies in conducting business. Also, this gave rise to the need of implementing smart agricultural insurance with […]
Low code platform for Leading Insurer
The Challenge Due to acquisitions and working with multiple vendors, the customer had ended up running multiple disjointed systems and expecting a low code platform for built one stop solution. Significant Impact of this was fragmented information and operational silos. Users were being provided with inconsistent, or even contradicting, information that hindered the accuracy and […]
Policy Renewal On-Field Inspection for Motor Insurance
The Challenge In general, the customer is a leading private sector general insurance company producing a range of assurance schemes for individuals and corporate. Moreover, the customer was looking for a digital insurance solution to facilitate Motor Break-in Inspection process for lapsed motor insurance policy renewal. The customer was also in need of a Digital […]
