Mobile App for Enhance insurance Customer Engagement

The Challenge

A leading insurance player wanted to enhance their existing mobile app with a customer-centric insurance mobile app. To provide end users easy access to their product portfolio. i.e. car or two-wheeler, travel, health & home insurance policies. They were in need of a one stop shop solution that would be able to handle the cycle from enrolment to claims management. Along with a host of other value-added services.

The Solution- Customer-centric Mobile App

iNube restructured and enhanced the customer’s existing mobile app (m-Chathra) and introduced new functionalities in the customer-centric insurance mobile apps for Buying /Renewing /Extending Travel/Car/Health insurance policy, locating nearest motor garage or hospital along with intimation and tracking of claims.

  • Real time communication to connect with call center
  • Photo Quote feature – Receive instant insurance quotes with simple photos
  • Fly Chat feature for Customer Support
  • Customers can check their motor insurance policy details, benefits covered, intimate claims, track claim status, search network garages, lodge, track grievance, and take advantage of other utilities

Value Delivered

  • Enhanced UI / UX experience for end users increasing customer loyalty quotient
  • Hybrid App resulted in reduced development and maintenance costs

Talk to our
insurance expert now

Scale your business to new heights through Digital Transformation

Request Demo
Request Demo
Title Comes here
Title Comes here
Lorem ipsum dolor sit amet, consectetur adipiscing
Cookie Settings
Accept All Cookies
By continuing to browse or by clicking "Accept All Cookies" you agree to the storing of first and third-party cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Cookie Settings
Accept All Cookies