Cyber Insurance in the Age of AI: Are Traditional Risk Models Obsolete?
In a digital-first world, cybersecurity threats have outpaced conventional risk assessment models. Many insurers still rely on actuarial-based underwriting, historical claims data, and deterministic risk scoring, which are increasingly being criticized for their inability to adapt to fast-evolving cyber threats. A 2023 Geneva Association report highlights that traditional cyber insurance models struggle due to limited […]
Beyond Chatbots: How Agentic AI is Transforming Customer Experience in Insurance
The myth that AI can never replace human is what kept us without worrying, but findings suggest otherwise. AI despite designed to have never feelings are found to be more receptive to emotions than humans to its customers. Wall Street journal reported that Allstate, a leading carrier in the Personal Lines found that their AI […]
P&C Insurance-The Role of Digital Ecosystems and API Solutions
The Property and Casualty (P&C) insurance industry in the US is experiencing a fundamental shift from a profit-driven model to a value-centric ecosystem. This transformation is fuelled by the need for adaptability, proactivity, and personalization—key factors that are no longer optional but essential for long-term success. At the core of this evolution are digital ecosystems […]
Digital Twins: Predicting Your Risk Before You Even Know It with The Future of Insurance
The rise of Artificial Intelligence (AI) has been reshaping the insurance industry by elevating customer experience through hyper personalisation, predictive analytics and automation. From AI-driven chatbots providing instant support to machine learning models refining risk assessment, insurers are leveraging cutting-edge technology to offer seamless, customer-centric services. In our “Value Over Growth” paper, we explored the […]
AI Underwriting in 2025: Balancing Automation with Human Expertise in Workers’ Compensation
Workers’ compensation (often abbreviated as “workers’ comp” or WC) is a form of insurance that provides wage replacement and medical benefits to employees injured on the job. In exchange, employees relinquish the right to sue their employer for negligence. For businesses, it’s a legal requirement in most U.S. states, designed to protect both workers and […]
Transforming USA Pet Insurance: AI-Powered Solutions for Seamless Digital Claims Processing
The Booming Pet Insurance Market: A Story of Growth and Opportunity Hey there, pet enthusiasts! Did you know that 70% of U.S. households own a pet, yet only a small percentage of these pets are insured? With rising veterinary costs, pet insurance is becoming a necessity, but traditional claims processing remains slow, cumbersome, and frustrating […]
Moving Beyond the ‘Smart’ Insurtech Buzzword in 2025!
The insurance landscape in 2025 is experiencing a sea change. With the rapid adoption of digital channels, the insurers are leveraging the powers of Advanced technology to streamline operations and also enhance customer experience. However, what stands out in this ocean of emerging trends in insurance is AI or Artificial Intelligence. But can insurance carriers […]
The InsurTech Revolution: MGAs Leap from Legacy Systems to Digital Domination
The insurance industry in the US has traditionally been slow to embrace digital transformation, but the rise of InsurTech is now disrupting the sector at an unprecedented pace. Managing General Agents (MGAs), who play a critical role in underwriting and distributing insurance products, are at the forefront of this revolution. Historically burdened by legacy systems, […]
Embedded Insurance: The Next Big Thing in the Canadian Market
In recent years, the insurance industry has witnessed a significant transformation, with embedded insurance emerging as a game-changer. This innovative approach integrates insurance products directly into the purchase process of other goods and services, making them more accessible and relevant to consumers. In Canada, embedded insurance is poised to revolutionize the market, offering numerous benefits […]
New Age Marketing through Affinity Partnerships in the Canadian Insurance Market
Increasing customer expectations and technological advancements have caused the Canadian market to evolve rapidly in recent times. As digital literacy grows, today’s customers expect more personalized, seamless, and efficient services from insurers. So, leveraging digital solutions, entering into strategic alliances, and creating an ecosystem that can transform the affinity and program-based Insurance models is becoming […]
Gamifying Adventure Travel Insurance with Hyper-Personalization
Imagine purchasing Insurance but with a twist! What if you buy Travel Insurance and you are said to be part of an adventure game? Sounds cool, isn’t it? While this is still a farfetched reality, there is still scope for infusing gamifying elements in Travel Insurance. Travel Insurance has seen a staple growth over the […]
