Sales Manager

July 12, 2022

Roles & Responsibilities

  • Be the primary point of contact and build long-term relationships with customers.
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives.
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Forecast and track key account metrics.
  • Enhance organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Responsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basis.
  • Monitor and analyse customer’s usage of product/service.
  • Responsible for working with the Sales team to onboard and integrate new customers and developing existing customer relationships.
  • Liaise between the customer and internal teams.

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