Reduce Turnaround Time for Health Claim Settlement with Live On-Field Investigation
‘Health Claims Investigation Solution’ is an enterprise mobility solution, that helps to increase productivity of your health claims investigators and reduces turnaround times for your customers
Execute a guided process for health claim investigation, using the health claims investigation solution, comprising of a web portal and a mobile app, that can be easily built on iNube’s proprietary B2B mobility platform – ‘Evidens’.
Upon intimation of admission to the hospital by the insured, the claims officer from the insurance company, requests an on-field investigation, using the Evidens Sky Portal
The assignment of investigation to a specific on-field claims investigator may be based on location, work load or any other business rule as defined by the insurance company.
The claims investigator receives the request in his/her Health Claims Investigation Mobile App and executes the investigation –
Captures details of patient, ailment, diagnosis and treatment