Reduce Turnaround Time for Health Claim Settlement with Live On-Field Investigation
‘Health Claims Investigation Solution’ is an enterprise mobility solution, that helps increase productivity of your health claims investigators and reduce TAT for your customers, with an intuitive mobile app to investigate cases, prepare and submit reports directly from the field
Execute a guided process for health claim investigation, using the health claims investigation solution, comprising of a web portal and a mobile app, that can be easily built on iNube’s proprietary B2B mobility platform – ‘Evidens’.
Upon intimation of admission to the hospital by the insured, the claims officer from the insurance company, requests an on-field investigation, using the Evidens Sky Portal
The assignment of investigation to a specific on-field claims investigator may be based on location, work load or any other business rule as defined by the insurance company.
The claims investigator receives the request in his/her Health Claims Investigation Mobile App and executes the investigation –
Captures details of patient, ailment, diagnosis and treatment