live-streaming

Augment Vital
Business Functions and Gather Timely Evidence
with Live Video
Streaming
Platform

‘Live Video Streaming’ solution, a powerful medium of web and mobile app. It helps insurance companies to augment vital on-field business functions like surveys, inspections, assessments, verifications, investigations, claims processing, agent training etc.

Overview

The live streaming solution is a multi-purpose pluggable ready to use solution. Timely evidence and vital data gathered through live streaming, enables insurance companies to combat fraud at source.

Stay Digitally Connected to your Customers While Social Distancing

The Covid 19 pandemic has made it imperative for us to maintain social distancing and embrace digital technologies to operate efficiently.

We at iNube, look forward to helping you support and stay connected with your customers during these unprecedented times with need-of-the-hour technologies.

Adhering to social distancing, iNube’s Live Streaming Video Platform eliminates face-to-face interactions between insurance companies and their customers. In other words, it bridges the technology gap with this multi-purpose pluggable ready-to-use solution.

The solution assures complete support to your P&C, Life and Health insurance customers. In addition, it facilitates remote and real time video inspections, virtual surveys, assessments, verifications and claims investigations with quick turnaround times. In conclusion, it prioritizes their safety and protection always.

How does Live Video Streaming Work?

Live Video Streaming solution comprises of a mobile application and web application for seamless on-field process execution.

Mobile App to Web Browser

Mobile App to Web Browser Live Streaming caters to the enterprise B2B segment.
On-Field Users

  • Only need a native mobile app that connects to iNube’s stand-alone pluggable live streaming component

Operations Team

  • Exclusive web browser interface
  • Capture and annotate snapshots, save and download video
  • Download additional evidence along with geo-tags, time and date stamp

Browser to Browser

‘Browser (on the mobile device) to Browser (on the web)’ Live Streaming, caters to the B2C segment. Above all, it eliminates the need of a dedicated mobile app for the customer

Customer

  • Receives a unique and secure web link, via an SMS, from the operations team
  • Authenticates himself/herself through the link, from the mobile browser
  • Selects an operations user for interaction

Operations Team

  • Exclusive web browser interface
  • Capture and annotate snapshots, save and download video
  • Download additional evidence captured on field along with geo-tags, time and date stamp

Functionalities

Empowering end users and operations team with robust functionalities –

For On-field User/Customer

  • Choose active users from the operations team
  • Capture images, video and audio clips from the field
  • Submit evidence from the field

For Operations Team

  • Receive/Initiate/Reject incoming live streaming call notification
  • Take snapshots
  • Save and download live streaming videos
  • Download additional evidence with geo-tags, time and date stamp
  • Download MIS report

Our Popular Live Streaming Solutions

 
Motor Break-In Inspection Solution – Facilitates digital pre-inspection for lapsed motor insurance policy renewals
 
Motor Claims Investigation Solution – Enable motor claims investigators to digitally conduct on-field spot investigations, with audio-visual evidence
 
Motor Loss Assessment Solution – Enable surveyors to assess the extent of damage to motor vehicles and arrive at liability of the claim
 
Property Risk Survey Solution – Helps risk engineers to identify and assess the different types of risk that may adversely affect a property

Features

Explore distinctive features that help in delivering enhanced business value


Multiple video resolution modes based on network bandwidth


Configurable limits for video timeframes

Single or dual mode video streaming


Auto scales when a lower network bandwidth is detected

Dual camera switching

Zoom during live streaming

Noise reduction or mute audio

Screen toggle


Capture snapshots during the video both from web and mobile app

Value Proposition

Learn more on how the solution helps you achieve desired business outcomes.

  • Reduce Inspection/Survey TAT

    Act on real time information from the field for quick decision making

  • Reduce Operational Costs

    Assign ‘runner boys’ rather than surveyors to undertake on-field activities

  • Maintain Data Confidentiality

    Ensure security and complete control of live streaming data

  • Enhance Customer Satisfaction

    Faster outcomes of processes lead to enhanced customer engagement

  • Issue1 Real Time Quotes/Policies

    Instantly generate quotes and issue policies. Reduce load on your core insurance system

  • Provide Quick Turn Around Time (TAT)

    Delight your customers by providing quicker turnaround times for policy issuance, renewals, endorsements

  • Ensure Greater Flexibility

    Allows insurance companies to configure different privileges for pricing, underwriting and operations to
    different intermediaries

  • Gain Better Oversight

    Take complete control over your distribution network with configurable levels of pricing and underwriting
    privileges

  • Increase Transparency

    Manage complex commission structures and make payments online

  • Be Eco-friendly

    Help the environment by enabling end-to-end paperless process for policy issuance

Interested to learn more on how Live Streaming can help you?

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