health insurance claims management software

Property and Casualty Claims Investigation

Improve Turnaround Times with Digital Property and Casualty Claims Investigations

Property and Casualty Claims Investigation Solution is a versatile enterprise mobility solution that enables insurance companies to conduct on-field claim investigations electronically and helps reduce turnaround times for claim settlement

Overview

Our Property and Casualty Claims Investigation Solution is specially designed to digitize and bring in efficiencies to on -field claims investigations. This solution is built on iNube’s proprietary B2B mobility platform – ‘Evidens’

  • Upon claim intimation from the customer to the insurance company, the claims officer from the insurance company requests an on-field investigation, using the Evidens Sky Portal

 

  • The assignment of investigation to a specific on-field claims investigator may be based on location, work load or any other business rule as defined by the insurance company..

 

  • The claims investigator receives the request in his/her P&C Claims Investigation Mobile App and executes the inspection –
    • Captures details of loss or damage
    • Captures images, audio-visual evidence
    • Initiates live streaming with claims officer and receive guidance
    • Mobile app generates claims investigation report including all evidences captured
    • Submits claims investigation report directly from field to the claims officer

Solution Features

Learn more on how our ‘Property and Casualty Claims Investigation’ solution is a perfect fit for your critical on-field P&C claims investigation operations

Geo-Coordinates

Bird’s eye view of location, view maps with geo co-ordinates

Document Upload

Capture images of relevant documents and attach to the Property and Casualty claims investigation report

Workflow Driven

Enable users across multiple levels to review and refine the P&C claims investigation report, prior to submission of exhaustive report to the claims officer

Offline Capability

Gather information including geo-coordinates even in offline mode. Network connectivity is required only at the time of report submission

Versatile Controls

Scan documents, take photos, record video/audio, digital signatures to support case

Increased Convenience

Automatic generation of P&C claims investigation report in PDF format

Enhanced Security

Encrypted data storage and dual factor user authentication

Value Proposition

  • Reduce Turnaround Time

    Reduce Property and Casualty claims investigation turnaround time leading to faster decision making

  • Improve Decision Making

    Capture reports and audio-visual evidences in digital format to help in accurate decision making

  • Enhance Efficiency

    Auto compile comprehensive P&C claim investigation reports and digitize data at source

  • Improve Operational Agility

    Ensure faster investigation case assignments with location tracking of on-field claims investigators

  • Issue1 Real Time Quotes/Policies

    Instantly generate quotes and issue policies. Reduce load on your core insurance system

  • Provide Quick Turn Around Time (TAT)

    Delight your customers by providing quicker turnaround times for policy issuance, renewals, endorsements

  • Ensure Greater Flexibility

    Allows insurance companies to configure different privileges for pricing, underwriting and operations to
    different intermediaries

  • Gain Better Oversight

    Take complete control over your distribution network with configurable levels of pricing and underwriting
    privileges

  • Increase Transparency

    Manage complex commission structures and make payments online

  • Be Eco-friendly

    Help the environment by enabling end-to-end paperless process for policy issuance

Interested to learn more about P&C
Claims Investigation Solution?

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