healthcare claims management software

Property and Casualty Claims Investigation

Improve Turnaround Times with Digital Property and Casualty Claims Investigations

Property and Casualty Claims Investigation Solution is a versatile enterprise mobility solution that enables insurance companies to conduct on-field claim investigations electronically and helps reduce turnaround times for claim settlement

Overview

Our Property and Casualty Claims Investigation Solution comprises of a web portal and mobile app, specially designed to improve efficiencies of on-field claims investigations. This solution is built on iNube’s proprietary B2B mobility platform – ‘Evidens’

Mobile App – P&C Claims Investigator
  • Capture details of loss or damage

  • Capture images, audio-visual evidence

  • Initiate live streaming with claims officer and receive guidance

  • Auto-generate claims investigation report including all evidences captured

  • Submit report directly from field to the claims officer

Web Portal – Insurance Company
  • Easily onboard/empanel investigation agencies and enable them to receive investigation case details

  • Configure workflows between multiple roles to accommodate business processes specific to Insurance companies

  • Perform different types of investigations each with its own set of questions – Personal Injury Claims, Property Damage & Theft Claims, Fraud Investigations, Background checks etc.

  • Smart case allocations to on-field investigators based on location or through user-defined rules

  • Gain line of sight throughout the claim investigation life cycle to track the status of a case, any time

  • Set Turnaround Time (TAT) with alerts, to keep cases on track

Solution Features

Learn more on how this solution is a perfect fit to seamlessly execute P&C claims investigations

Geo-Coordinates

Bird’s eye view of location, view maps with geo co-ordinates

Document Upload

Capture images of relevant documents and attach to the Property and Casualty claims investigation report

Workflow Driven

Enable users across multiple levels to review and refine the P&C claims investigation report, prior to submission of exhaustive report to the claims officer

Offline Capability

Gather information including geo-coordinates even in offline mode. Network connectivity is required only at the time of report submission

Versatile Controls

Scan documents, take photos, record video/audio, digital signatures to support case

Increased Convenience

Automatic generation of P&C claims investigation report in PDF format

Enhanced Security

Encrypted data storage and dual factor user authentication

Value Proposition

  • Reduce Turnaround Time

    Reduce Property and Casualty claims investigation turnaround time leading to faster decision making

  • Improve Decision Making

    Capture reports and audio-visual evidences in digital format to help in accurate decision making

  • Enhance Efficiency

    Auto compile comprehensive P&C claim investigation reports and digitize data at source

  • Improve Operational Agility

    Ensure faster investigation case assignments with location tracking of on-field claims investigators

  • Issue1 Real Time Quotes/Policies

    Instantly generate quotes and issue policies. Reduce load on your core insurance system

  • Provide Quick Turn Around Time (TAT)

    Delight your customers by providing quicker turnaround times for policy issuance, renewals, endorsements

  • Ensure Greater Flexibility

    Allows insurance companies to configure different privileges for pricing, underwriting and operations to
    different intermediaries

  • Gain Better Oversight

    Take complete control over your distribution network with configurable levels of pricing and underwriting
    privileges

  • Increase Transparency

    Manage complex commission structures and make payments online

  • Be Eco-friendly

    Help the environment by enabling end-to-end paperless process for policy issuance

Interested to learn more about P&C
Claims Investigation Solution?

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