P&C Claims Investigation Solution

Achieve Quicker TAT and Increased Efficiencies of Claims Investigations

P&C Claims Investigation Solution is a versatile enterprise mobility solution that enables insurance companies to conduct on-field claim investigations electronically and helps reduce TAT for claim settlement

Overview

Our Property & Casualty (P&C) Claims Investigation Solution is specially designed to digitize and bring in efficiencies to on -field claims investigations. This solution is built on iNube’s proprietary B2B mobility platform – ‘Evidens’

  • Upon claim intimation from the customer to the insurance company, the claims officer from the insurance company requests an on-field investigation, using the Evidens Sky Portal

 

  • The assignment of investigation to a specific on-field claims investigator may be based on location, work load or any other business rule as defined by the insurance company..

 

  • The claims investigator receives the request in his/her P&C Claims Investigation Mobile App and executes the inspection –
    • Captures details of loss or damage
    • Captures images, audio-visual evidence
    • Initiates live streaming with claims officer and receive guidance
    • Mobile app generates claims investigation report including all evidences captured
    • Submits claims investigation report directly from field to the claims officer

Solution Features

Learn more on how our ‘Property & Casualty (P&C) Claims Investigation’ solution is a perfect fit for your critical on-field P&C claims investigation operations

Geo-Coordinates

Bird’s eye view of location, view maps with geo co-ordinates

Document Upload

Capture images of relevant documents and attach to the P&C claims investigation report

Workflow Driven

Enable users across multiple levels to review and refine the P&C claims investigation report, prior to submission of exhaustive report to the claims officer

Offline Capability

Gather information including geo-coordinates even in offline mode. Network connectivity is required only at the time of report submission

Versatile Controls

Scan documents, take photos, record video/audio, digital signatures to support case

Increased Convenience

Automatic generation of P&C claims investigation report in PDF format

Enhanced Security

Encrypted data storage and dual factor user authentication

Value Proposition

  • Reduce P&C claims investigation ‘Turnaround time (TAT)’
  • Capture reports and audio visual evidences in digital format and reduce costs
  • Auto compile comprehensive P&C claim investigation reports
  • Faster P&C claims decision making
  • Ensure faster inspection case assignments with location tracking of on-field P&C claims investigator
  • Digitize data at source and eliminate human error
  • Issue1 Real Time Quotes/Policies

    Instantly generate quotes and issue policies. Reduce load on your core insurance system

  • Provide Quick Turn Around Time (TAT)

    Delight your customers by providing quicker turnaround times for policy issuance, renewals, endorsements

  • Ensure Greater Flexibility

    Allows insurance companies to configure different privileges for pricing, underwriting and operations to
    different intermediaries

  • Gain Better Oversight

    Take complete control over your distribution network with configurable levels of pricing and underwriting
    privileges

  • Increase Transparency

    Manage complex commission structures and make payments online

  • Be Eco-friendly

    Help the environment by enabling end-to-end paperless process for policy issuance

Related Solutions

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Streamline your on-field insurance activities with versatile B2B Mobile Apps  Know More

Property Risk Survey Solution

Enable risk engineers, undertake a comprehensive risk survey digitally, to identify and assess the different types of risk that may adversely affect a property Know More

Interested to learn more about P&C Claims Investigation Solution?

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