Motor Claims Investigation with Live Video Streaming

Motor Claims Investigation

Reduce Turnaround Time for Motor Claim Settlement with Live On-Field Investigation

‘Motor Claims Investigation Solution’ is an enterprise mobility solution, that enables motor claim investigators to digitally conduct on-field spot investigations, with audio-visual evidence and reduce Turnaround time (TAT) for motor claim settlement


Execute a guided process for motor claim investigation, using the motor claim investigation solution, comprising of a web portal and a mobile app, that is built on iNube’s proprietary B2B mobility platform – ‘Evidens’.

  • Upon motor claims intimation from the customer to the insurance company, the claims officer from the insurance company requests an on-field motor claims investigation, using the Evidens Sky Portal

  • The assignment of motor claims investigation to a specific on-field motor claims investigator may be based on location, work load or any other business rule as defined by the insurance company.

  • The motor claims investigator receives the request in his/her Motor Claims Investigation Mobile App and executes the inspection –
    • Captures details of loss or damage to motor vehicle, location of damage/accident
    • Captures images, audio-visual evidence of motor vehicle
    • Initiates live streaming with motor claims officer and receives guidance
    • Mobile app generates claims investigation report including all evidences captured
    • Submits claims investigation report directly from field to the claims officer


Learn more on how our ‘Motor Claims Investigation’ solution is a perfect fit for your critical on-field motor claims investigation operations


Bird’s eye view of location, view maps with geo co-ordinates

Document Upload

Capture images of relevant documents and attach to the motor claims investigation report

Workflow Driven

Enable users across multiple levels to review and refine the motor claims investigation report, prior to submission of exhaustive report to the claims officer

Offline Capability

Gather information including geo-coordinates even in offline mode. Network connectivity is required only at the time of report submission

Versatile Controls

Scan documents, take photos, record video/audio, digital signatures to support case

Increased Convenience

Automatic generation of PDF motor claims investigation report

Enhanced Security

Encrypted data storage and dual factor user authentication

Value Proposition

Our ‘Motor Claims Investigation’ solution comes with a host of benefits, designed to meet your business objectives

  • Reduce Turnaround Time

    Reduce motor claims investigation turnaround time, leading to faster decision making

  • Optimize Efficiency

    Auto compile comprehensive motor claim investigation reports and digitize data at source

  • Improve Decision Making

    Capture reports and audio-visual evidences in digital format to help in accurate decision making

  • Enhance Operational Agility

    Ensure faster inspection case assignments with location tracking of on-field motor claims investigators

  • Issue1 Real Time Quotes/Policies

    Instantly generate quotes and issue policies. Reduce load on your core insurance system

  • Provide Quick Turn Around Time (TAT)

    Delight your customers by providing quicker turnaround times for policy issuance, renewals, endorsements

  • Ensure Greater Flexibility

    Allows insurance companies to configure different privileges for pricing, underwriting and operations to
    different intermediaries

  • Gain Better Oversight

    Take complete control over your distribution network with configurable levels of pricing and underwriting

  • Increase Transparency

    Manage complex commission structures and make payments online

  • Be Eco-friendly

    Help the environment by enabling end-to-end paperless process for policy issuance

Interested to learn more about Motor
Claims Investigation Solution?

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