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Motor Claims Investigation
Reduce Turnaround Time for Motor Claim Settlement with Live On-Field Investigation
‘Motor Claims Investigation Solution’ is an enterprise mobility solution, that enables motor claim investigators to digitally conduct on-field spot investigations, with audio-visual evidence and reduce Turnaround time (TAT) for motor claim settlement
Overview
Execute a guided process for motor claim investigation, using the motor claim investigation solution, comprising of a web portal and a mobile app, that is built on iNube’s proprietary B2B mobility platform – ‘Evidens’.
- Upon motor claims intimation from the customer to the insurance company, the claims officer from the insurance company requests an on-field motor claims investigation, using the Evidens Sky Portal
- The assignment of motor claims investigation to a specific on-field motor claims investigator may be based on location, work load or any other business rule as defined by the insurance company.
- The motor claims investigator receives the request in his/her Motor Claims Investigation Mobile App and executes the inspection –
- Captures details of loss or damage to motor vehicle, location of damage/accident
- Captures images, audio-visual evidence of motor vehicle
- Initiates live streaming with motor claims officer and receives guidance
- Mobile app generates claims investigation report including all evidences captured
- Submits claims investigation report directly from field to the claims officer
Solution Features
Learn more on how our ‘Motor Claims Investigation’ solution is a perfect fit for your critical on-field motor claims investigation operations
Geo-Coordinates
Bird’s eye view of location, view maps with geo co-ordinates
Document Upload
Capture images of relevant documents and attach to the motor claims investigation report
Workflow Driven
Enable users across multiple levels to review and refine the motor claims investigation report, prior to submission of exhaustive report to the claims officer
Offline Capability
Gather information including geo-coordinates even in offline mode. Network connectivity is required only at the time of report submission
Versatile Controls
Scan documents, take photos, record video/audio, digital signatures to support case
Increased Convenience
Automatic generation of PDF motor claims investigation report
Enhanced Security
Encrypted data storage and dual factor user authentication
Value Proposition
Our ‘Motor Claims Investigation’ solution comes with a host of benefits, designed to meet your business objectives
- Reduce motor claims investigation ‘Turnaround time (TAT)’
- Capture reports and audio visual evidences in digital format and reduce costs
- Auto compile comprehensive motor claim investigation reports
- Faster motor claims decision making
- Ensure faster inspection case assignments with location tracking of on-field motor claims investigator
- Digitize data at source and eliminate human error
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Issue1 Real Time Quotes/Policies
Instantly generate quotes and issue policies. Reduce load on your core insurance system
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Provide Quick Turn Around Time (TAT)
Delight your customers by providing quicker turnaround times for policy issuance, renewals, endorsements
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Ensure Greater Flexibility
Allows insurance companies to configure different privileges for pricing, underwriting and operations to
different intermediaries -
Gain Better Oversight
Take complete control over your distribution network with configurable levels of pricing and underwriting
privileges -
Increase Transparency
Manage complex commission structures and make payments online
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Be Eco-friendly
Help the environment by enabling end-to-end paperless process for policy issuance
Related Solutions
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Digital Motor Claims Management and Fraud Detection
Leverage a new age technology platform for end-to-end management of motor insurance claims, right from First Notice of Loss (FNOL) to claim settlement Know More
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