Motor Claims Management

Motor Claims Management

Unveil the Potential of End-to-End Digitization of Motor Claims Management

Streamline your motor claims management with ClaimsLive Motor , a new age technology platform, for end-to-end management of motor insurance claims, right from First Notice of Loss (FNOL) to claim settlement


ClaimsLive Motor is a comprehensive motor claims management platform for motor insurance.
The end-to-end motor claims management solution helps in instant collaboration with all the stakeholders such as insurance companies, repair centers, salvage vendors, yard vendors, surveyors, RTA/Police and other TPAs on a single motor claims management platform.
The robust platform comes with mobility extensions, with secure cloud storage for motor loss assessment, motor break-in inspection and motor claims investigation.

Looking for AI/ML to automate your Motor Claims and Damage Assessment?

Our ClaimsLive Motor with AI capability can help in transforming the overall Motor Insurance Claims Management and help you achieve:

  • Smarter Claims Processing
  • Automate Inspections
  • Reduce Processing Time up to 50%
  • Shorten Damage Assessment Time

Core Building Blocks – A Modular Approach

ClaimsLive Motor addresses all the major motor insurance functional areas through a structured approach, with a modular setup of its core building blocks. Each of these blocks can be leveraged independently to provide realistic solutions that meet business requirements.

  • User Management

    Manages users across the applications

  • Policy Data Management

    Fetch relevant policy related information from core system

  • Service Provider Management

    End to end empanelment of various service providers

  • Portals

    Exclusive portals for stakeholders including investigators, assessor/surveyors, customers and workshop portals

  • Claims Management

    Workflow driven claims processing from First Notice of Loss (FNOL) to claims settlement

  • Payment and Account Management

    Calculation of net liability and generation of settlement reports

  • Salvage Management

    Monitor and manage all salvage-related activities

  • Business Rule Management

    Configuration of business rules to enable automation of claim processing

  • Legal Case Management

    Initiate and track requests for legal cases

  • SLA & TAT Management

    Configure, monitor and track SLAs and TAT for claim activities

  • Grievance Management

    Capture and track status of complaints

  • Reports & MIS

    View insightful dashboards and generate MIS reports

  • Repair Center Management

    In-depth information of repair center network

  • Loss Control Management

    Prevent and detect fraud through fraud analytics and suspect flagging

  • Auction Management

    Make it easier to manage auctions through effective inventory control

  • Third Party Claims

    End to end claims management from intimation to legal case management to reconciliation

  • Own Damage Claims

    End to end processing of own damage claims from right from intimation – estimation – assessment to settlement

  • Garage Portal

    A front end interface for workshops/garages to provide estimations digitally and track the status of claims

  • Surveyor Portal

    A frond end portal for third party surveyors to create and submit survey reports

Value Proposition

  • Connect Instantly

    Stay connected with all stakeholders throughout the claims handling process or vehicle repair

  • Streamline Workflows

    Auto routing of cases to surveyors, workshop and claims handlers

  • Reduce TAT for Claims

    Ensure all claims data – such as associated policies, claims history and similar cases are immediately available to enable claims settlement

  • Secure Cloud Storage

    Data securely stored in the cloud and accessible from anywhere. Go paperless

  • Issue1 Real Time Quotes/Policies

    Instantly generate quotes and issue policies. Reduce load on your core insurance system

  • Provide Quick Turn Around Time (TAT)

    Delight your customers by providing quicker turnaround times for policy issuance, renewals, endorsements

  • Ensure Greater Flexibility

    Allows insurance companies to configure different privileges for pricing, underwriting and operations to
    different intermediaries

  • Gain Better Oversight

    Take complete control over your distribution network with configurable levels of pricing and underwriting

  • Increase Transparency

    Manage complex commission structures and make payments online

  • Be Eco-friendly

    Help the environment by enabling end-to-end paperless process for policy issuance

Interested to learn more on ClaimsLive Motor
for motor claims management?

Join the conversation on ClaimsLive Motor.
Follow us on LinkedIn.

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