Motor Claims Management

ClaimsLive Motor is a comprehensive motor claims management platform for motor insurance.
The end-to-end motor claims management solution helps in instant collaboration with all the stakeholders such as insurance companies, repair centers, salvage vendors, yard vendors, surveyors, RTA/Police and other TPAs on a single motor claims management platform.
The robust platform comes with mobility extensions, with secure cloud storage for motor loss assessment, motor break-in inspection and motor claims investigation.

• User Management

  Manages users across the applications

• Policy Data Management

  Fetch relevant policy related information from core system

• Service Provider Management

  End to end empanelment of various service providers

• Portals

  Exclusive portals for stakeholders including investigators, assessor/surveyors, customers and workshop portals

• Claims Management

  Workflow driven claims processing from First Notice of Loss (FNOL) to claims settlement

• Payment and Account Management

  Calculation of net liability and generation of settlement reports

• Salvage Management

  Monitor and manage all salvage-related activities

• Business Rule Management

  Configuration of business rules to enable automation of claim processing

• Legal Case Management

  Initiate and track requests for legal cases

• SLA & TAT Management

  Configure, monitor and track SLAs and TAT for claim activities

• Grievance Management

  Capture and track status of complaints

• Reports & MIS

  View insightful dashboards and generate MIS reports

• Repair Center Management

  In-depth information of repair center network

• Loss Control Management

  Prevent and detect fraud through fraud analytics and suspect flagging

• Auction Management

  Make it easier to manage auctions through effective inventory control

• Third Party Claims

  End to end claims management from intimation to legal case management to reconciliation

• Own Damage Claims

  End to end processing of own damage claims from right from intimation – estimation – assessment to settlement

• Garage Portal

  A front end interface for workshops/garages to provide estimations digitally and track the status of claims

• Surveyor Portal

  A frond end portal for third party surveyors to create and submit survey reports

• Issue1 Real Time Quotes/Policies

  Instantly generate quotes and issue policies. Reduce load on your core insurance system

• Provide Quick Turn Around Time (TAT)

  Delight your customers by providing quicker turnaround times for policy issuance, renewals, endorsements

• Ensure Greater Flexibility

  Allows insurance companies to configure different privileges for pricing, underwriting and operations to
  different intermediaries

• Gain Better Oversight

  Take complete control over your distribution network with configurable levels of pricing and underwriting
  privileges

• Increase Transparency

  Manage complex commission structures and make payments online

• Be Eco-friendly

  Help the environment by enabling end-to-end paperless process for policy issuance