Digital Claims Management & Fraud Detection for Motor Insurance

Unveil the Potential of End-to-End Digitization of Motor Claims Management

Streamline your motor insurance claims management processes with ClaimsLive Motor , a new age technology platform, for end-to-end management of motor insurance claims, right from First Notice of Loss (FNOL) to claim settlement

Motor Insurance Claims Management and Fraud Detection

ClaimsLive Motor is a comprehensive technology platform for digital claims management and fraud detection for motor insurance.
It helps in instant collaboration with all the stakeholders such as insurance companies, repair centers, salvage vendors, yard vendors, surveyors, RTA/Police and other TPAs on a single platform.
The robust platform comes with mobility extensions, with secure cloud storage for motor loss assessment, motor break-in inspection and motor claims investigation.

Core Building Blocks – A Modular Approach

ClaimsLive Motor addresses all the major motor insurance functional areas through a structured approach, with a modular setup of its core building blocks. Each of these blocks can be leveraged independently to provide realistic solutions that meet business requirements.

  • User Management

    Manages users across the applications

  • Policy Data Management

    Fetch relevant policy related information from core system

  • Service Provider Management

    End to end empanelment of various service providers

  • Portals

    Exclusive portals for stakeholders including investigators, assessor/surveyors, customers and workshop portals

  • Claims Management

    Workflow driven claims processing from First Notice of Loss (FNOL) to claims settlement

  • Payment and Account Management

    Calculation of net liability and generation of settlement reports

  • Salvage Management

    Monitor and manage all salvage-related activities

  • Business Rule Management

    Configuration of business rules to enable automation of claim processing

  • Legal Case Management

    Initiate and track requests for legal cases

  • SLA & TAT Management

    Configure, monitor and track SLAs and TAT for claim activities

  • Grievance Management

    Capture and track status of complaints

  • Reports & MIS

    View insightful dashboards and generate MIS reports

  • Repair Center Management

    In-depth information of repair center network

  • Loss Control Management

    Prevent and detect fraud through fraud analytics and suspect flagging

  • Auction Management

    Make it easier to manage auctions through effective inventory control

  • Third Party Claims

    End to end claims management from intimation to legal case management to reconciliation

  • Own Damage Claims

    End to end processing of own damage claims from right from intimation – estimation – assessment to settlement

  • Garage Portal

    A front end interface for workshops/garages to provide estimations digitally and track the status of claims

  • Surveyor Portal

    A frond end portal for third party surveyors to create and submit survey reports

Value Proposition – How can ClaimsLive Motor help?

  • Connect Instantly

    Stay connected with all stakeholders throughout the claims handling process or vehicle repair

  • Streamline Workflows

    Auto routing of cases to surveyors, workshop and claims handlers

  • Reduce TAT for Claims

    Ensure all claims data – such as associated policies, claims history and similar cases are immediately available to enable claims settlement

  • Secure Cloud Storage

    Data securely stored in the cloud and accessible from anywhere. Go paperless

  • Issue1 Real Time Quotes/Policies

    Instantly generate quotes and issue policies. Reduce load on your core insurance system

  • Provide Quick Turn Around Time (TAT)

    Delight your customers by providing quicker turnaround times for policy issuance, renewals, endorsements

  • Ensure Greater Flexibility

    Allows insurance companies to configure different privileges for pricing, underwriting and operations to
    different intermediaries

  • Gain Better Oversight

    Take complete control over your distribution network with configurable levels of pricing and underwriting
    privileges

  • Increase Transparency

    Manage complex commission structures and make payments online

  • Be Eco-friendly

    Help the environment by enabling end-to-end paperless process for policy issuance

Related Solutions

Motor Claims Investigation Solution

Enable motor claims investigators to digitally conduct on-field spot investigations and reduce Turnaround time (TAT) for motor claim settlement Know More

Live Streaming

Optimize your resources and TAT, with a pluggable software solution to live stream on-site audio video content Know More

Interested to learn more on how our solution can help you in streamlining Motor Claims Management?

Request Demo

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