Case StudiesOptimized Motor Insurance Policy Renewal Process with Live On-Field Inspection and Real Time Reports

July 26, 20210

The Challenge

The customer is a leading private sector general insurance company producing a range of assurance schemes for individuals and corporate. The customer was looking for a digital insurance solution to facilitate Motor Break-in Inspection process for lapsed motor insurance policy renewals . The customer was also in need of a Digital Vehicle Inspection App for live streaming to perform vehicle inspection and submit reports in real-time.

The Solution

iNube leveraged its flagship RMAD platform called Evidens which has built in capabilities to create a Vehicle Inspection Mobile App for any on-field activity. An Android Mobile App was custom built to manage Motor Break-in Inspection. The solution highlights included-
Dynamic report generation
Geo-location tagging of the evidences captured
Captured images, annotate and mark comments
Captured e-Signature

Value Delivered

Eliminated manual operations & reduced inspection cycle-time
Break-in inspection details & evidences captured real-time led to data accuracy and reliability
Ease to conduct inspections even in offline mode helped the customer to overcome network connectivity issues
Increased productivity and bandwidth to take more number of inspections per day
Helped in expediting premium decisions after verification of real time report by the operations supervisor through web application
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