The Solution
iNube restructured and enhanced the customer’s existing mobile app (m-Chathra) and introduced new functionalities in the customer-centric insurance mobile app for Buying /Renewing /Extending Travel/Car/Health insurance policy, locating nearest motor garage or hospital along with intimation and tracking of claims.
Real time communication to connect with call center
Photo Quote feature – Receive instant insurance quotes with simple photos
Fly Chat feature for Customer Support
Customers can check their motor insurance policy details, benefits covered, intimate claims, track claim status, search network garages, lodge, track grievance, and take advantage of other utilities