The Solution
Customer Mobile App (MedSync) – iNube decided to restructure the company’s existing mobile app and included new functionalities. The enhanced health insurance mobile app would enable customers to search network hospitals, receive constant updates on hospital transactions, ailment related updates, push notifications with policy updates, claims status, discounts or offers, intimation & tracking claims and viewing purchased policy details.
QR based member card to enable efficient claims lodgement with the provider
Coverage and exclusions information on fingertip
Enabled notification, view and management of claims
Quick connect option for online assistance
Wellness Corner, Hospital Hubs to enhance experience
Supported on all major platforms such as iOS, Windows and Android