The Challenge
The client, a leading third-party administrator (TPA), formed by the joint venture of major public sector general insurance providers in India, was looking forward –
• An advanced technology suite in health insurance claims processing
• Alignment of the solution with its corporate vision
• Adopt industry best practices
• Bring in greater efficiency in its core processes
• Enrich customer experience
• An advanced technology suite in health insurance claims processing
• Alignment of the solution with its corporate vision
• Adopt industry best practices
• Bring in greater efficiency in its core processes
• Enrich customer experience
The Solution
iNube implemented an exclusive insurance broker technology to meet the requirements of the customer.
Adopted a greenfield development approach of building a new health insurance solution from the ground-up
Simplified the business processes in a multi PSU driven health insurance set up
Digitized provider rates for enhanced service
Set up business rule engine to efficiently tackle the complexity of data
Sophisticated benefits administration
Value Delivered
iNube implemented an exclusive insurance broker technology to meet the requirements of the customer.
Automation of claims handling process with an innovative healthcare claims management software
Standardized data exchange
Detected & prevented fraud leakages through an intelligent Business Rule Engine
The healthcare claims management software ensured quick Turnaround Time (TAT) to acknowledge claim submission & settlement
Reduced grievances from customers and providers
3000+
Network hospitals currently empanelled in the system
100,000+ Claims
Processed till date
1500 Claims
Received per day
