The customer had multiple third party agencies and internal employees carryout vehicle inspections. In a break-in scenario, where vehicle inspection is mandatory, the customer had employed a manual process involving vehicle inspector visiting the end-customer, taking notes, photographs, compiling report and sending to the customer. This led to longer TAT which in turn led to significant delays and impacted conversion rates of quotes.
iNube leveraged its flagship RMAD platform – Evidens which has built in capabilities to create an Enterprise Mobile App for any on-field activity. An Android Vehicle Inspection Mobile App was custom built to manage the Vehicle Inspections.
1000+
On-field inspection personnel empanelled by the Insurer
4000+
Inspections per month could be carried using Mobile App
More than 60%
Reduction in TAT in comparison to manual process
40% Increase
In the number of vehicles inspected
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