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CHAT BOTS

A messaging service powered by Rules and Artificial
intelligence, designed to interact with stakeholders
via a Chat interface

A messaging service powered by Rules and Artificial intelligence, designed to interact with stakeholders via a Chat interface

A messaging service powered by Rules and Artificial intelligence, designed to interact with stakeholders via a Chat interface

LET US CONNECT

AUTOMATE AND PERSONALISE INTERACTIONS WITH STAKEHOLDERS

Our Chatbots designed for Insurance Industry


Policy Renewal Bot

Policy Purchase Bot

Claim Intimation Bot

Status Check Bot

Policy Renewal Bot

Policy Purchase Bot

Claim Intimation Bot

Status Check Bot

Policy Renewal Bot

Policy Purchase Bot

Claim Intimation Bot

Status Check Bot

TECHNICAL ATTRIBUTES

  • Reduced Operational Cost – Reduce reliance on expensive resources Call Centre/Support Staff
  • Sales automation – Enable Policy Renewal, New Policy Purchase without human intervention
  • Offer Assisted Sales – Help staff delegate rules driven activities like Need Analysis, Product Recommendation during sales process
  • Increase Customer Satisfaction – Provide Instant Status Check and real-time updates to customers
  • Resolve straight-forward Issues – Deploy bots to resolve simple complaints and collect feedback

COMPELLING FEATURES

  • AI Tools –AI Powered Personalization, Predictive Search and more. Integrations with industry recognized AI engines
  • Sales automation - Build once and instantly available across all messaging channels
  • Natural Languages(NLP) – Train the bot to understand and respond to natural language
  • Pre-Built Integrations – Leverage the 50+ pre-built integrations to quickly extend bot capabilities
  • B2B & B2C Bots – Ability to design a wide range of B2B and B2C chatbots
  • Industry Specific Dictionary – Insurance Domain Specific Dictionary & Terminology
  • Polls & Campaigns – Run a wide range of campaigns across messenger channels
  • Analytics – User behaviour and conversation analytics to use feedback to train the bot to respond better